Human Resources Coordinator

Vancouver Airport

Carillion Customer Care

Carillion Customer Care

Posted 2 weeks ago

Human Resources Coordinator

Vancouver Airport

Carillion Customer Care

Carillion Customer Care

Posted 2 weeks ago

Department: Carillion Customer Care, YVR Airport
Reports to: General Manager

The Human Resources Coordinator plays a key role within the customer service operations at the Vancouver International Airport. Our team provides exceptional customer care, support and service to assist with the efficient operation of YVR. We are looking for an enthusiastic Human Resources Coordinator to join the company. This is an excellent opportunity for a well-rounded HR professional with experience in payroll.

The HR Coordinator is responsible for the hiring of Customer Service Ambassadors by reviewing cyclical patterns and current staffing levels, and by anticipating when and where additional resources may be required. This role acts as a liaison between Customer Service Ambassadors, Supervisors and Management, and can be counted on for professionalism, confidentiality, discretion and diplomacy.

Specific Responsibilities & Duties:

  • Full-cycle Recruitment: identifies staffing needs, creates and maintains all job postings, reviews and selects suitable candidates, interviews, reference checks and establishes new hires
  • Performance Management: supports senior management team in performance management and all disciplinary action
  • Recognition Programs: manages various employee recognition programs and coordinates employee events
  • Works closely with Training Manager to coordinate new employee orientation
  • Tracks of all employee hours through EPay payroll
  • Processes adjustments, differentials, and lead wages
  • Leads the Health and Safety Committee and all practices and procedures, following up on key action items as needed
  • Administers and maintains all benefits for qualified Ambassadors
  • Other duties as required

Qualifications:

  • A minimum of 3 years of Human Resources experience
  • Scheduling and payroll experience an asset
  • Must have the ability to acquire and maintain RAIC (Airport Security) clearance
  • Must be available to work flexible hours including nights, weekends, and holidays
  • Intermediate level of expertise with Access, Word, Excel, PowerPoint and Outlook
  • Multi-tasking and the ability to prioritize and maintain calm in stressful situations is a must
  • Ability to work with minimal supervision and a proactive attitude
  • Ability to demonstrate tact, diplomacy, confidentiality, discretion, and sound judgment
  • Strong interpersonal and written and spoken communications skills
  • Strong leadership and organizational skills and the ability to think critically

Interested candidates should submit resume and cover letter to slohka@carillion.ca

 

Department: Carillion Customer Care, YVR Airport
Reports to: General Manager

The Human Resources Coordinator plays a key role within the customer service operations at the Vancouver International Airport. Our team provides exceptional customer care, support and service to assist with the efficient operation of YVR. We are looking for an enthusiastic Human Resources Coordinator to join the company. This is an excellent opportunity for a well-rounded HR professional with experience in payroll.

The HR Coordinator is responsible for the hiring of Customer Service Ambassadors by reviewing cyclical patterns and current staffing levels, and by anticipating when and where additional resources may be required. This role acts as a liaison between Customer Service Ambassadors, Supervisors and Management, and can be counted on for professionalism, confidentiality, discretion and diplomacy.

Specific Responsibilities & Duties:

  • Full-cycle Recruitment: identifies staffing needs, creates and maintains all job postings, reviews and selects suitable candidates, interviews, reference checks and establishes new hires
  • Performance Management: supports senior management team in performance management and all disciplinary action
  • Recognition Programs: manages various employee recognition programs and coordinates employee events
  • Works closely with Training Manager to coordinate new employee orientation
  • Tracks of all employee hours through EPay payroll
  • Processes adjustments, differentials, and lead wages
  • Leads the Health and Safety Committee and all practices and procedures, following up on key action items as needed
  • Administers and maintains all benefits for qualified Ambassadors
  • Other duties as required

Qualifications:

  • A minimum of 3 years of Human Resources experience
  • Scheduling and payroll experience an asset
  • Must have the ability to acquire and maintain RAIC (Airport Security) clearance
  • Must be available to work flexible hours including nights, weekends, and holidays
  • Intermediate level of expertise with Access, Word, Excel, PowerPoint and Outlook
  • Multi-tasking and the ability to prioritize and maintain calm in stressful situations is a must
  • Ability to work with minimal supervision and a proactive attitude
  • Ability to demonstrate tact, diplomacy, confidentiality, discretion, and sound judgment
  • Strong interpersonal and written and spoken communications skills
  • Strong leadership and organizational skills and the ability to think critically

Interested candidates should submit resume and cover letter to slohka@carillion.ca

 

To apply for this job email your details to dfarquhar@bcaviationcouncil.org

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